Sign-in and invitations
Help with invitation links, first-time setup, passwords, or access to the correct organization and office.
Product support
Rivora support
Need help with an invitation, account, work order, directory entry, or field evidence? Tell us what happened and we’ll help you get moving again.
Email Rivora supportWork and directory
Questions about work orders, sites, locations, equipment, parts, imports, or user permissions.
Field evidence
Help with notes, time, mileage, photos, documents, or evidence that is not appearing as expected.
Privacy and data
Questions about product-improvement data, retention, account removal, or your organization’s information.
When you contact us
Include the details that help us reproduce the issue.
Share your organization name, the screen you were using, what you expected, what happened, and a screenshot if one is available. For urgent access issues, put Urgent in the subject line.